FAQ

Can I change my order, add other products or remove items, you must place a new order.

Unfortunately, we are not able to accommodate changes once the order has been processed. To purchase additional items, you must place a new order. Alternatively, to return a purchase, please refer to our returns policy.

I have made a mistake in entering my address, what should I do?

Mistakes happen. Please email us at hello@stathletica as soon as possible with your correct mailing address and we will amend the order. If the package has already been shipped, then you will need to contact AusPost to arrange redirection.

Can I cancel my order?

Once the order is confirmed, it is then automatically
processed. Therefore once the order is confirmed it cannot be canceled. The purchase can however be returned, please see our returns policy for further
information.

What is your returns policy?

Please click HERE to see our full Returns Policy.

We offer store credit only unless you believe your product is damaged, faulty, or not what you ordered.

Can I use store credit at the same time as a promo code?

Yes, you can. Just enter in the store credit
details and complete the promo code field as well.

How do I get in contact if there is a problem with my order?

Please reach out to us via email at hello@stathletica.com or through our Contact us page and we will get back to you within 2 business days.

What countries do you send to?

We send worldwide. Please note that the prices
of postage may not include all of the required import duties or local sales
taxes, these may be charged to you upon your purchase entry into the country.
St. Athletica cannot cover these costs. For further information please contact
your local customs office.